You Have an Execution Problem

I’m in a Mastermind group. You might think that a Mastermind group is comprised of villains who are hatching fiendish plans of world domination, or even superheroes planning to thwart them, but you would be wrong. In fact, it’s much cooler than that.

No capes!

No capes!

Mastermind groups have been around for a long time, and are small groups of peers who come together to hold each other accountable toward their respective objectives and help members solve problems.

Recently, our group has been discussing and (imperfectly) practicing the concepts found in the book The 12 Week Year – a concept where annual objectives are tossed out the window in favor of 12 week objectives. I’ll be writing more about this concept in a later blog post.

There’s more to the 12 week year than compressed time horizons. I won’t cover it all here, but obviously recommend you check it out. However let’s focus on just one aspect from the book, and what I like and don’t like about this powerful quote:

The Power of Applied Hope

If you read my About Me page, you will see that it ends with this:  “Finally, I am an optimist.  It’s an exciting time to be alive”.

I thought that now would be the perfect time to revisit optimism – not just as a way of viewing external events and avoiding despair, but as a way to impact events.  Let’s start with three well-known characters:  Bill Gates, Melinda Gates, and Warren Buffet.

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Last week, the Gates Foundation released their annual letter. Since Warren Buffet gave the bulk of his wealth – $30B or so – to the Gates Foundation in 2006, Bill and Melinda addressed this year’s letter directly to Warren. I recommend you read through the letter in its entirety.

In one part of the letter they touch upon why they remain optimistic about many of the major health challenges facing the world.  This optimism runs contrary to rampant pessimism. For instance the statistic below:

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Bill puts it well here:

“One of my favorite books is Steven Pinker’s  The Better Angels of Our Nature. It shows how violence has dropped dramatically over time. That’s startling news to people, because they tend to think things are not improving as much as they are. Actually, in significant ways, the world is a better place to live than it has ever been. Global poverty is going down, childhood deaths are dropping, literacy is rising, the status of women and minorities around the world is improving.”

Optimism (and pessimism) perpetuates itself. While the political world has become practiced in leveraging fear, that approach doesn’t work as well in the private sector, where leaders create outcomes based upon the shared belief and passion of their teams.

Which leads me to a related point: the importance of active optimism, or “applied hope”.  Before I get into the provenance of this phrase, let me drop one last (telling) quote from the Gates letter, this line specifically from Melinda:

How to Overcome Tension and Establish Connection

If you’re reading this, then you successfully made it through Thanksgiving without being killed by a family member during an emotional discussion about the recent presidential election. Congratulations! For those of you who attended a big Thanksgiving banquet where everyone voted the same way, then you either enjoyed a triumphant dinner with a generous helping of vindication to go along with your pie, or you participated in an emotionally draining group rage where fury and angst edged out “thankfulness”.

This election, more than any I can remember, has created deep emotional divisions. But as George Costanza brilliantly pointed out in a Seinfeld episode, “we’re living in a SOCIETY!” And as members of a society, we need to work together.

But that’s easier said than done when you’re annoyed (ok – really annoyed) about people who proudly wear the political colors of the opposing team. In fact, a related issue comes up in business quite a lot, where partners can bad-mouth the other party so much that the partnership exists only as a business contract, but not as an actual partnership.

And so you find yourself at a dinner table or in a conference room with people who you’re annoyed with before they speak. What are you to do?

The key is to establish the “human moment” apart from the subject that creates the divisions (work/politics/religion/whatever).

Let me share a current event example, and then provide an approach I learned a while ago that has come in handy for me a number of times.

First of all, what formal group of people have demonstrated themselves to be in such a state of permanent conflict that they can’t seem to get anything done? If you guessed “Congress”, then you’re on the right track. One of the troubling facts of American political life is the increasing numbers of Democrats and Republicans who view the other party as a “threat to the nation’s well-being”.

So it was with great interest that I read in a recent version of Fortune’s daily Power Sheet, written by Geoff Colvin, this story:

The Downside of Visualization

One of the more common held beliefs that has become widely held in the past few decades is the power of visualization.  There is much to be said for this.  Professional athletes spend princely sums on sports psychologists who help them prepare for peak performance through visualization.  One of the things that separates us from the animals is our ability to imagine an outcome.  Creation is a two part act:  all great creative results are preceded by imagination and the visualization of the outcome.

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But like so many things in life, the best path forward lies in moderation.  There was a time when the concept of visualization would have been met with derision.  I doubt any of the captains of industry who played roles in Charles Dickens’ novels would have been the sorts to engage in visualization (“Bah!  Humbug”).

On the other hand, visualization without execution is simply daydreaming – something all of us are guilty of from time to time.  But I recently read something that struck a nerve on this topic, and I wanted to share it with you.  It talks about how too much visualization can sap our focus by tricking us into thinking we’ve accomplished something.

I recently finished the outstanding book Ego Is The Enemy by Ryan Holiday.  Ryan is a young man who has traveled to higher heights and sunk to some lower lows than many of us ever will experience. Like the brilliant The Road to Character by David Brooks, a book I’ve written about earlier, Holiday’s book is about us confronting our insufferable weaknesses and learning how to recognize the pernicious effects our ego can play in our lapses and failures.

Here is the relevant passage as it relates to the downside of over-visualization (bold font is my emphasis):

We Are Human Beings

I was driving recently and happened to catch a rebroadcast of an episode of A Prairie Home Companion – Garrison Keillor’s incomparable radio program that somehow always stayed both respectful of the past yet – while a radio show – also relevant for today’s listener. During this episode, he recited a poem that was running through the mind of one of his characters during his “The News from Lake Wobegon” segment:

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Garrison Keillor

Somebody said that it couldn’t be done, but he with a smile replied
That maybe he couldn’t, but he would be one who wouldn’t say so ‘til he tried
So he buckled right in, with a bit of a grin, ‘til his screwdriver touched a live wire
And he let out a cry, and rose to the sky, and joined the Lord’s heavenly choir

The people who spoke for the eulogy, spoke of duty and ambition
They spoke well of the dead and nobody said
“Why didn’t he call an electrician?”

Garrison went on to capture something I believe in: each of us do a couple things really well, and “for everything else we should hire”. But he points out that this is a city person’s view of work – the theory of specialization.

A farmer’s view of work, on the other hand, is very different. Farmers are generalists – they can handle anything that comes their way. Work is redemptive for them. “You might be really messed up, and do weird things, but you could redeem yourself” through work and the ability to handle crops, equipment and challenges of all sorts.

We live in the economic times of specialization. We are told – and I believe this – that it is better to do a few things really well than several things in mediocre fashion.

And yet, this doesn’t mean we cannot be well-rounded.

So deepen your appreciation of something from the arts. Read history. In your non-work world, develop something that reflects this fact: we are human beings, not human doings.

Good luck!

REEEJECTED! Overcoming Rejection.

The exclamation in the title – Reee-jected! – was what my friends and I would yell at each other when one of us, while defending a shot on the basketball court, got “all ball” and denied the shot. When you’re a mediocre basketball player of modest height, the feeling of rejecting a shot borders on euphoria.  But real rejection – the kind that all of us have experienced – is no fun at all.  But if we get our mind right, we can overcome and prosper in the face of rejection.

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Everyone gets rejected.  It’s amazing to read rejection letters like the one above.  It reminds you that rejection is part of the journey.  My favorite line from the rejection letter to U2?  “We wish you luck with your future career”.  Thanks!

What If Your Browsing Habits Were Printed?

I have written about Cal Newport’s important book Deep Work.  I’m a subscriber to Cal’s blog, where he writes about ways to cultivate the habits necessary to ditch the electronic distractions of our age and focus on sustained concentration.  One of Cal’s chief recommendations is to dump social media for a period of time (optimally, forever).

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In a recent blog post, Cal shared some great (and comic) insights from Aziz Ansari from his interview on the Freakonomics podcast (something I also subscribe and listen to).  Here is an interesting thought experiment from Aziz – who is definitely a deep work kind of guy – about why he doesn’t have social media apps on his phone:

“Like, here’s a test, OK. Take, like, your nightly or morning browse of the Internet, right? Your Facebook feed, Instagram feed, Twitter, whatever. OK if someone every morning was like, I’m gonna print this and give you a bound copy of all this stuff you read so you don’t have to use the Internet. You can just get a bound copy of it. Would you read that book? No! You’d be like, this book sucks. There’s a link to some article about a horse that found its owner somehow. It’s not that interesting.”

Kindness: A Business Virtue

The middle school my daughters attended had a simple motto for the students: “Be Kind”.  It was a mantra within the school and served to emphasize the importance of kindness as a virtue to the young students who were in a critical time of transition in their lives.  But I have also noticed how kind people tend to succeed in all walks of life, and I believe kindness is becoming more of a defining virtue because so much power today is wielded via influence rather than formal control.

(ra2studio / Shutterstock)

(ra2studio / Shutterstock)

Yes, there are many powerful people who got to their position by being surly, aggressive, and cutting corners (and people) whenever they could gain some advantage. But the reason why I believe that kindness builds influence more than ever is that it helps people be better listeners and enables them to empathize with co-workers and customers alike, which in turn fosters loyalty and effectiveness.

However being kind becomes more difficult as the tension ratchets up. The pressure to drive big results with few resources in a short time period causes us to become focused on ourselves and our problems rather than others. Suddenly, the people we interact with might appear to us to be tools to be used in pursuit of our objectives.

When we do this we become less kind, which means we listen less, learn less, and make emotional withdrawals from relationships.

Here is a quote that I ran across a number of years ago that haunted me. It comes from Nadezhda Mandelstam, in one of her memoirs about the Russian Revolution, and noted the dearth of kindness in the Russia of the 1930s

“Once there were kind people. Kindness was considered a virtue, a social grace, so that even people who were not kind felt they should pretend to be. This pretense, this hypocrisy, was noted by clever writers, who exposed and mocked it. The result of all that mockery is that now there are no more kind people.…”

If you want to increase your influence, start with a little kindness.

Good luck!

Deep Work in a Distracted World

Are you always busy?  At the end of a day do you often have a lurking sense that you spent most of your time darting across the surface of your work, as if you were a water bug with email?  I read a book recently that attacks this feeling head-on by lamenting the lack of, and extolling the benefits of, Deep Work.

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In his book by the same name computer science professor Cal Newport draws upon historical figures, the latest in behavioral research, and his own experiences to make the case for deep work and how to cultivate the habit of engaging in it. Cal juxtaposes deep work from shallow work, which is what we spend most of our time actually doing.  Deep work is cognitively demanding, focused and sustained, while shallow work is often performed while distracted and is easily replicated.  Here’s how Cal describes deep work:

Why Leaders Are Persuadable

What would you say is the most disappointing societal change in your lifetime? I’m not talking about wars or long-term human problems like racism. I’m talking about some change that has happened in your lifetime that has made the world worse, not better. For me – and get ready to be shocked – possibly the most disappointing change has been the internet.
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Actually, I’m not disappointed by the internet as much as disappointed about what we’ve done with it or, more appropriately, what we have NOT done with it.

I could write about the benefits of the internet for the rest of my days and never scratch the surface. The fact that I’m writing this post 39,000 feet above sea level is not lost on me, nor the fact that I’m returning from the Silicon Valley where the internet helped turn a series of former fruit orchards into a place where small houses cost a cool million (if you can even find one at that price).

Here is my gripe: the internet promised us connectivity and information flow. It promised to break down information silos. In it’s earliest days, we were contemplating a future where any of us could get any information and humanity (we assumed) would be better informed.

We would understand complicated concepts with greater ease. We would make better economic and political decisions based upon a shared understanding of the world.

Ok – maybe we didn’t believe it all exactly that way, but the degree to which the internet has served to erect rather than remove barriers has been a surprise to me, although I have a suspicion that a time-traveling George Orwell and other great authors wouldn’t be overly surprised.

As the network grew, the niches grew and became more apparent. The human weakness of committing confirmation bias has led us to be segmented into communities of the like-minded. As a result, fissures between people seem to be deepening.

This blog is a place where we focus on topics like leadership, innovation, balance, and personal effectiveness, and do so with an abundance mentality which flows from a deep sense of optimism. So let’s turn our attention in two directions: first looking in the mirror and then looking forward.