Giving Thanks
A few years ago I was in some downtown metro area and happened to pass a homeless guy or, if he wasn’t actually homeless, a guy who LOOKED like a… Continue Reading...
How to Lead People Who Don’t Like You
Last week I heard from a loyal reader in California who asked me this question:
“How do you deal with sales people who clearly are not into you as a… Continue Reading...
It Takes Maturity to Avoid Disputes
Today I ran across a thread from Mark Suster on Twitter where he said “It takes maturity to avoid disputes” (note – he has since taken it down).
He referred… Continue Reading...
John McCain, Poetry, and Character
As a nation mourns the passing of a Great American, all sorts of interesting stories about Senator John McCain are being re-told to a national audience thirsting for examples of… Continue Reading...
Present Bias and Your Future Self
Among the many cognitive biases that are bugs in our internal software, present bias is one of the more vexing. Present bias is the tendency, when considering a trade-off between… Continue Reading...
The Salesperson’s Job Starts When the Customer Says “No”
The “sale” isn’t always the service or product your company provides. It can be the company’s preferred solution to the customer’s problem. It can be getting the customer to follow… Continue Reading...
