Desert Storm, Or: How I Learned to Stop Worrying and Love the Lentil
As I write this I am eating a bowl of lentil soup, which reminds me of a story. Let me set the stage….
It’s winter of 1991, and I’m in… Continue Reading...
The Era of Benevolent Deception
New technology can be great for customers – sometimes too great. In an era when companies strive to “amaze” and “delight” their customers, they sometimes are forced to de-amaze and… Continue Reading...
You Have an Execution Problem
I’m in a Mastermind group. You might think that a Mastermind group is comprised of villains who are hatching fiendish plans of world domination, or even superheroes planning to thwart… Continue Reading...
Two Different Ways to Lose $1.6B
I admit it: it’s unlikely that you’re trying to figure out different ways to lose $1.6B. After all, you have to have a lot of money to lose that much… Continue Reading...
The Power of Applied Hope
If you read my About Me page, you will see that it ends with this: “Finally, I am an optimist. It’s an exciting time to be alive”.
I thought that… Continue Reading...
The Dangers of the Golden Story
In the past, I have written about the importance of storytelling. Companies often tell the same stories over and over to signal what is important to the company and why… Continue Reading...
