Present Bias and Your Future Self
Among the many cognitive biases that are bugs in our internal software, present bias is one of the more vexing. Present bias is the tendency, when considering a trade-off between… Continue Reading...
The Salesperson’s Job Starts When the Customer Says “No”
The “sale” isn’t always the service or product your company provides. It can be the company’s preferred solution to the customer’s problem. It can be getting the customer to follow… Continue Reading...
Essayer: To Try
I’ve been spending the past few weeks in Paris and consequently have been trying to dust off my knowledge of French. My years in French class have equipped me with… Continue Reading...
Skip the Agenda Slide
Why do we bother with an agenda slide? I’ve sat through hundreds of presentations and there’s almost always an agenda slide. Nobody cares. Most meeting participants view the agenda slide… Continue Reading...
Beware Spurious Correlations
At some point you’ve likely heard the truism that “correlation does not imply causation”. It’s a phrase that reminds us that just because two data points line up, there isn’t… Continue Reading...
Thinking Beyond the Foosball Table
I sometimes wonder what a visitor from a typical mid-20th century work culture would think if he or she were to land in many companies today. Everything would look different… Continue Reading...
